Refund policy
We'll gladly accept unused and unaltered products for domestic return or exchange. We ask that items must be returned in original packaging in order so that we can recycle and save on waste when possible.
Items may be returned for a full refund or exchange within 30 days of the delivery date. Returns will be processed once your item is received and restocked at our studio. This can take an additional 10 business days.
If you have any issues, please reach out at info@botai.store.